Return Policy
Refund Policy
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Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to return or exchange it for the same item, or another item of equal value. Please let us know if it is a return or an exchange, send us an email at customerservice@purposefullapparel.com with the reason why you are returning an item and send your item to:
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Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to return or exchange it for the same item, or another item of equal value. Please let us know if it is a return or an exchange, send us an email at customerservice@purposefullapparel.com with the reason why you are returning an item and send your item to:
PURPOSEFULL
8105 Rasor Blvd. Suite 201
Plano, TX 75024
Shipping
To return your product, you should mail your product to:
PURPOSEFULL
3400 Coit Road Unit 261207
Plano, TX 75026
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Plano, TX 75026
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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